TERMS & CONDITIONS

Flair Shipping LLC International Freight Forwarding & Logistics

Website: www.flairshipping.com Effective Date: 2 November 2026

1. Introduction

This website is operated by Flair Shipping LLC ("Flair Shipping", "we", "us" or "our"), an independent freight forwarding and logistics company established in Dubai, United Arab Emirates, in 2002.

These Terms & Conditions ("Terms") govern access to and use of www.flairshipping.com ("Website"), including its content, enquiry forms, calculators and other resources.

By accessing or using the Website, you acknowledge these Terms. Where acceptance is required, it may be obtained through an appropriate electronic acknowledgement.

These Terms govern Website use only. Freight forwarding and logistics transactions are subject to their applicable quotations, booking confirmations, transport documents, commercial agreements and governing law.

2. Website Information and Resources

The Website provides information about our freight forwarding and logistics services, international transportation arrangements and related industry topics.

We endeavour to maintain accurate and current information. However, service descriptions, routes, equipment specifications, transit information and other published content are provided for general guidance and may change without notice.

Our Knowledge Centre, including CBM and volumetric-weight calculators, Incoterms® 2020 summaries and shipping guides, is intended for informational purposes. Calculations are estimates and do not constitute binding freight rates, cargo acceptance confirmations, customs determinations or professional advice.

Actual transportation requirements, charges and service availability must be confirmed directly with Flair Shipping.

3. Freight Enquiries and Quotations

Visitors may submit freight enquiries, supporting documents and requests for quotations through the Website.

Submission of an enquiry does not, by itself, constitute a confirmed booking, acceptance of cargo or binding agreement to provide transportation services.

Quotations and proposed arrangements are subject to the accuracy of supplied information, cargo specifications, carrier availability, prevailing rates, routing, regulatory requirements and any conditions communicated by Flair Shipping.

A binding agreement may arise upon valid acceptance of the applicable quotation or booking terms, including through legally recognised electronic communications.

4. User Responsibilities

Users must access the Website lawfully and provide accurate, complete and relevant information.

When submitting enquiries or documents, users are responsible for ensuring they have the necessary authority to disclose the information, including information relating to third parties.

Freight enquiries must accurately describe the cargo and disclose any hazardous, restricted, temperature-sensitive, oversized or otherwise specially regulated goods.

Users must not:

Submit false, misleading, unlawful or malicious material.

Attempt unauthorised access or interfere with Website security or functionality.

Introduce malware or other harmful technology.

Use automated tools to extract, reproduce or commercially exploit Website content without permission, except where permitted by law.

Misrepresent their identity, authority or relationship with Flair Shipping.

We may reject submissions or restrict Website access where reasonably necessary to prevent misuse, protect our systems or comply with legal requirements.

5. Third-Party Logistics Services

Flair Shipping arranges transportation and related logistics services through shipping lines, airlines, trucking operators, overseas agents, warehouse operators and other independent providers.

References to these services on the Website do not guarantee their availability, acceptance or performance for a particular shipment.

The respective rights, obligations and liabilities arising from actual freight transactions are determined by the applicable agreements, transport documents and governing law.

6. Intellectual Property

Unless otherwise indicated, the Website's text, designs, graphics, photographs, logos, branding and other materials are owned by Flair Shipping or their respective rights holders and are protected by applicable intellectual property laws.

Visitors may access and use Website materials for lawful personal or internal business reference.

Unauthorised reproduction, modification, distribution, republication or commercial exploitation is prohibited, except with prior written permission or as otherwise permitted by law.

All third-party trademarks and intellectual property remain the property of their respective owners.

7. Website Availability and Limitation of Liability

We endeavour to maintain a reliable and secure Website but do not guarantee uninterrupted availability, error-free operation or the completeness of all published information.

To the maximum extent permitted by applicable law, Flair Shipping excludes liability for losses arising solely from Website interruptions, technical failures, unauthorised third-party interference or reliance on general Website information.

Nothing in these Terms excludes or restricts liability that cannot lawfully be excluded or limited, including liability arising from fraud, wilful misconduct or other circumstances protected by mandatory law.

These limitations apply to Website access and use and do not override obligations arising under separate freight forwarding agreements, transport documents or applicable legislation.

8. Fraud Prevention

Users should independently verify unexpected payment instructions, changes to bank account details or suspicious communications claiming to originate from Flair Shipping.

Verification should be undertaken through our official contact information rather than through contact details contained solely in a suspicious message.

Flair Shipping is not responsible for independent third-party impersonation or fraudulent communications except to the extent liability is established under applicable law.

9. Third-Party Links and Privacy

The Website may contain links to external websites, communication platforms and third-party services, including WhatsApp.

These services operate independently and are subject to their respective terms and privacy policies. Flair Shipping does not control their content, availability or independent practices.

Personal information submitted through the Website is processed in accordance with our Privacy Policy and applicable data protection legislation.

Where consent is legally required, it is obtained separately through the relevant consent mechanism.

10. Amendments and Severability

We may update these Terms to reflect changes in the Website, our operations or applicable legal requirements.

The latest version will be published on the Website with its effective date. Amendments apply prospectively, subject to applicable law and any requirements for notice or acceptance.

If any provision is determined to be invalid or unenforceable, the remaining provisions shall continue to apply to the extent permitted by law.

11. Governing Law and Jurisdiction

These Terms are governed by the applicable federal laws of the United Arab Emirates and the laws applicable in the Emirate of Dubai.

Subject to any mandatory legal requirements, disputes arising from Website access or use shall be subject to the jurisdiction of the competent courts of Dubai, United Arab Emirates.

12. Contact Us

For enquiries concerning these Terms & Conditions, please contact: